Terms & Conditions
Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
1. Supplier identification
Haus der Riso is a site operated by Javier Gómez de Lima.
2. Product information
All products are printed by a Risograph printer. A perfect solid colour and texture is not possible for this printing method. These are not digital prints and will have slight variations to the displayed photographs.
Each print is a unique item and will have its own alignment created as the ink was transferred from machines to paper.
Print previews are for illustration purposes only and due to the nature of the printing methods we use, actual items will vary slightly from the images shown.
No design will ever be reprinted in the same format or color combination. Each printing set is composed of 50 unique and signed copies.
All prices shown in our online shop are inclusive of statutory value added tax ("VAT") and other price components.
3. Order
By clicking the purchase button at the end of the online order form, you place a legally binding offer to buy the items contained in your shopping cart.
If you wish to alter any information given please send us an email immediately. The store will not be liable upon any misentry.
4. Delivery
We deliver to Germany with package tracking. We unfortunately can't offer tracking outside Germany.
We will deliver the product flat in a size corresponding package.
The product will be ready to be shipped in 1-3 days. We will email you as soon as your order has been shipped.
Disturbances in our business operations caused through no fault of ours, such as strike, lockout, and cases of force majeure that are due to an unforeseeable event for which we are not at fault, shall extend the delivery term accordingly. In the event that such disturbances prevent us from delivering the goods within one month from placing your order you may cancel the contract. Statutory rights of cancellation to which you are already entitled within the period of one month shall not be affected.
5. Right to cancel & Returns
You have the right to withdraw from this contract within 14 days without stating any reasons.
The withdrawal period will expire after 14 days from the day on which you or a third party you nominated and who is not the carrier received the good(s).
In order to exercise your right of withdrawal, you shall inform us of your decision to withdraw from the contract by means of an unequivocal declaration (for example, in a letter sent by post, telefax or email).
It shall be deemed sufficient for compliance with the withdrawal term, if you dispatch the notification of exercising the right of withdrawal before the withdrawal term has expired.
When you withdraw from this contract, we are obligated to refund all of the payments that we have received from you, including delivery costs (except additional costs resulting from your decision to use a different delivery method than the cheapest standard method we offer), without any undue delay and within no more than 14 days after receipt of your notification of withdrawal. For this refund, we will use the same payment that you used for the original transaction, unless expressly agreed otherwise with you; in any event, we shall not charge you any fees on the basis of this refund. we may refuse to make the refund until we have received back the goods or until you have provided evidence that you have sent back the goods, whichever is earlier.
You are obliged to return the goods without any undue delay and in any event within no more than 14 days after the date on which you notified us of the withdrawal. The deadline will be upheld provided the goods have been dispatched within 14 days of the notification. Return costs will not be covered.
You are only required to compensate for any diminished value of the goods, if this diminished value is ascribed to an unnecessary handling thereof on your part to test the condition, features and mode of operations of the goods.
6. Limitation of liability
We kindly ask you to give us or the deliverer immediate notice of any defects upon delivery of the goods, such as apparent transport defects. The omission of giving us notice does not affect your statutory rights, unless the purchase is a commercial transaction and you have the requirement to make a complaint according to § 377 HGB (German Commercial Code). With your instant notification you enable us to claim our own rights against the deliverer or the transport insurance.
In the event that the goods are defective at the time of delivery, you may initially demand subsequent performance under the statutory provisions. If subsequent performance fails, you are entitled at your discretion to either reduce the purchase price or withdraw from the contract and claim compensation.
Our liability for property damages and financial loss is limited to damages/losses caused grossly negligent or wilfully.
As far as we have violated a material or cardinal contractual obligation arising from slight negligence, our liability is limited to foreseeable damage typical to the contract.
The limitation of liability pursuant to the provisions above is also applicable if we are unable to deliver by accident in the course of delay or if the customer exercises other rights, in particular on the grounds of tort or a claim for reimbursement of expenses in place of performance. The limitation of liability pursuant to the provisions above is not applicable if we issued a guarantee as well as if liability is mandatory according to statutory provisions, such as the Product Liability Act ("Produkthaftungsgesetz").
Beyond this, our liability is excluded.
Our liability, limitation or exclusion of liability to the aforementioned extent shall also apply to damages caused through breaches of our employees', workers', staff's, representatives' and auxiliary persons' obligations.
7. Notices
All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase.
In providing the the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
8. Privacy law
Your personal information is secure. We abide to the General Data Protection Regulation (EU) 2016/679, which states how information is collected and what decision options you have as a visitor to this website .
9. Governing Law
These terms are governed by German law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by German law. You and we both agree that the courts of Germany will have non-exclusive jurisdiction.
10. Notification of Changes
hausderriso.com reserves the right to change these conditions and your continued use of the site will signify your acceptance of any adjustment to these terms.